Communication Analysis
When enabled, Ezra analyzes the communication patterns in a candidate's interview responses — providing additional signals alongside the content-based scores.
Communication analysis must be enabled for the interview (in Interview Settings). It may also be enabled or disabled at the company level by an admin. If it's off globally, it won't be available for individual interviews.
What's included
Sentiment over time
A chart showing how the candidate's sentiment shifted throughout the interview — positive, neutral, or negative. Each point corresponds to a section of the interview.
This can surface patterns like:
- Consistent positivity when discussing certain topics (e.g., teamwork) but negativity on others (e.g., previous employer)
- Flat or declining sentiment that may indicate disengagement
Communication style
A summary of the candidate's overall communication patterns — for example, whether they were direct and structured, expansive and storytelling-oriented, or vague and evasive.
How to interpret these signals
Communication analysis is supplementary information — it is not factored into the candidate's overall score. Use it alongside the content scores and your own judgment when forming a holistic view of a candidate.
No single communication pattern is inherently good or bad. Context matters: a candidate who gives brief, direct answers might be ideal for a fast-paced role but less suited to a client-facing one.
Enabling communication analysis
Go to Train Ezra → Interview Settings → toggle on Communication Analysis.
If the toggle is grayed out, it may be disabled at the admin level. Contact your company admin or reach out to support@ezraailabs.tech.